Lifetime Limited Warranty
This warranty covers any manufacturing defects or flaws in the craftsmanship of your jewelry for the life of the piece. We are committed to providing you with the highest quality jewelry and stand behind all our jewelry products.
Please register your IceCarats warranty below, as we guarantee that our jewelry will last a lifetime.
Please take a few minutes to fill out the following information to complete your registration.
What is the IceCarats Jewelry Warranty?
The IceCarats Warranty is a lifetime warranty that covers any manufacturing defects and provides a one-time free repair or replacement for any damaged jewelry item purchased from IceCarats.
How long is the IceCarats Warranty valid?
The IceCarats Warranty is valid for a lifetime.
Does the IceCarats Warranty cover lost or stolen items?
The IceCarats Warranty does not cover lost or stolen items.
Can I purchase additional coverage for my IceCarats Jewelry?
No, additional coverage is not available for IceCarats Jewelry.
How do I register my IceCarats Warranty?
You can register your IceCarats Warranty by completing the registration form above.
Is the IceCarats Warranty transferable?
No, the IceCarats Warranty is not transferable.
Is there a fee to register my IceCarats Warranty?
No, there is no fee to register your IceCarats Warranty.
What information must I provide to register my IceCarats Warranty?
You must provide your name, address, phone number, email address, and original purchase order id.
What if I do not have a receipt for my IceCarats purchase?
If you do not have a receipt for your IceCarats Jewelry purchase, please contact Customer Service for assistance.
How long does it take for my IceCarats Warranty to be registered?
It typically takes 24-48 hours for your IceCarats Warranty to be registered.
Does the IceCarats Warranty cover resizing?
No, the IceCarats Jewelry Warranty does not cover resizing.
How do I get my IceCarats jewelry repaired or replaced?
To get your IceCarats jewelry repaired or replaced, please contact Customer Service with your original purchase receipt and warranty information.
What if I cannot provide proof of purchase?
If you cannot provide proof of purchase, you will not be eligible to repair or replace your IceCarats Jewelry.
Is there an expiration date for my IceCarats Warranty?
No, there is no expiration date for your IceCarats Warranty.
Are there any exclusions or limitations to the IceCarats Warranty?
There are certain exclusions and limitations to the IceCarats Jewelry Warranty. Please refer to the full warranty terms and conditions for details.
