Free shipping for every order! All orders placed before 1pm PST will be shipped out the same day. Orders placed on weekends or holidays will be processed the next business day.
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30 Days Hassle-Free Returns
If you are not completely happy with your purchase, simply return it for free in its original, unused condition for a full refund or exchange within 30 days. No questions asked.
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Price Match Guarantee
We understand the importance of providing our customers with the best value for their money. That's why we offer a price match guarantee on all our products. If you find a lower price on an identical item from a competitor, let us know, and we will match that price. We want you to feel confident when shopping with us, knowing you are getting the best deal possible.
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Authentic Products
Every piece of jewelry we sell on icecarats.com is always 100% authentic, that's guaranteed.
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Save & Secure Shopping
When shopping with us, you can be sure that your payments are secure and all of your information is kept private.
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Limited Lifetime Warranty
The IceCarats Guarantee. Every purchase sold at IceCarats comes with a lifetime warranty.
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Eco-Friendly Gift Packaging
We'll make sure your purchase is gift-ready with our sustainable gift boxes.
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Your Order Includes
Free 2-Day Shipping
Free shipping for every order! All orders placed before 1pm PST will be shipped out the same day. Orders placed on weekends or holidays will be processed the next business day.
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The Finest Pre-owned Rolex Watches
At our company, we meticulously hand-select the finest quality pre-owned Rolex watches. Every timepiece undergoes a rigorous process: inspection, authentication, overhaul, polishing, and testing by CW-21 certified technicians, experts in luxury Swiss watches. Each watch is backed by a two-year limited warranty, ensuring you enjoy the prestige, precision, and performance of a Rolex at a fraction of the original price—all with the confidence of independent certification.
Our Warranty and Guarantee
Every pre-owned Rolex, independently certified, authenticated and comes with a comprehensive two-year Limited Warranty. This warranty is designed to give your customers complete peace of mind. We stand behind the craftsmanship of our highly trained technicians, specialists in luxury Swiss watches, ensuring that each timepiece is as elegant, precise, and reliable as the day it was first purchased.
5 Step Authentication Process
STEP 1 - All watches are acquired from select reliable dealers. STEP 2 - IceCarats USA experts check for high quality and authenticity upon arrival. STEP 3 - Certified Swiss Watch Trained Technicians authenticate watches before overhaul and polishing. STEP 4 - Each watch is rechecked by an additional Certified Swiss Watch Trained Technician. STEP 5 - Every watch is checked by a third-party independent world recognized lab that generates a certification report.
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Please note that customer support is available Mon-Fri from 8 AM to 10 PM PST, and Sat-Sun from 9 AM to 9 PM PST.
You can also contact us by calling 800-606-5342 (within the working hours) or sending an email to info@icecarats.com at any time.
