Our delivery is free, fast, insured and tracked! Your order is typically processed and shipped within an hour of us receiving it. We also offer exchanges and full refunds on all of our products within 30 days of you receiving them, with an easy and convenient return process.
Certification & Lifetime Warranty
At IceCarats, we stand behind our products, providing you with a Lifetime Warranty that protects your purchase for free, for life.
Our warranty covers any problems or defaults attributed to the way your item was originally made.
Our warranty does not cover disappearance, loss, or damage other than that incurred in normal wear and is non-refundable.
Here at IceCarats, we understand that giving a gift is about more than just the item - that gorgeous little box holds not only your heart represented in a perfectly picked gift! But it is also packed full of the excited nerves, butterflies, laughs, tears, joy, sentiment, and LOVE that you are giving to your special someone. Now how could all of that be presented in anything less than our exclusive IceCarats Gift Set? You can thank us for that extra "WOW" later ;)
Why Buy From Us?
As a small family business, we are dedicated to helping our customers celebrate all of their lives moments - BIG and small: proposals, anniversaries, graduations, birthdays, and the just because you want to put a smile on someone's face moments! Our precious stones are never sourced from conflict areas, so you - our customers, can rest assured that you will receive an ethical piece of jewelry of the highest quality. We are committed to offering our customers the lowest prices on the market and are always ready to honor our 100% PRICE MATCH GUARANTEE.
I never like to order anything from off-line because It don’t appear to be with exactly what you want but in this case it exceeded my expectations and I am so in love with it I can’t wait to order again.