Since 2008 IceCarats Jewelry has been committed to providing our customers with unparalleled customer service, industry expertise, custom jewelry and engagement rings that makes that special someone say, "I Am Loved." We're proud that customers like you trust IceCarats Jewelry with some of the most important diamond and jewelry purchases of your lives.
QUALITY & EXPERTISE
IceCarats is committed to providing you with the best service, education and overall quality for your diamond jewelry purchase. Our Jewelry Guarantee is our promise to stand behind the quality of your purchase and make sure you are completely satisfied with your entire jewelry shopping experience.
HASSLE-FREE SHOPPING. 30 DAY RETURNS
IceCarats.com offers free shipping and a 30-day free return and exchange policy for risk-free shopping, and we guarantee that every transaction made through our website will be 100% safe. Our secure server software (SSL 3.0) is the industry standard and among the best software available today for secure commerce transactions.
FREE SHIPPING ON ALL ORDERS
We're proud to offer fast, reliable, and free shipping on every order. We offer free shipping on all orders to US and Canada based customers with no minimum purchase.
*Please Allow up-to 5 Business Days for Delivery to US and up-to 10 Business Day to Canada
FREE GIFT PACKAGING WITH EVERY ORDER
No matter what you're celebrating, every jewelry purchase is special. To us, that means completing your order with packaging as distinctive and sophisticated as your new jewelry. Whether it's a gift for a loved one or a treat for you, we strive to make every order perfect. Whether you are buying the product for yourself or for someone else, we want everyone to be impressed.
- High Quality Packaging
- Free with each product you purchase
FREE LIFETIME WARRANTY
IceCarats.com is pleased to offer our Lifetime Jewelry Protection.
The Lifetime Jewelry Protection Plans cover most jewellery purchased at IceCarats Jewelry. This service is non-transferable, does not cover mysterious disappearance, loss or damage other than that incurred in normal wear, and is non-refundable.
CERTIFICATE OF AUTHENTICITY
When you shop at IceCarats, you know you're getting the real deal.
How? Because every piece of jewelry at IceCarats comes with a E-Certificate of Authenticity.
This certificate guarantees that your jewelry is made of what we say it's made of and that the quality and craftsmanship are top notch.
SAFE & SECURE SHOPPING
We use the latest in security technology to ensure your credit card information stays safe, as well as maintain the utmost respect for your personal information and guarantee that we will never sell it to a third party. Once your order is shipped it is sent securely, insured from our door to yours.
100% PRICE MATCH GUARANTEE
We believe in offering the highest quality products at the very best prices available. We guarantee to match any major retailer for identical products sold for prices less than what we offer at IceCarats.com.
- Lowest Prices anywhere, GUARANTEED!
- Huge inventory with thousands of items In-Stock!
- Up to 70% off suggested retail pricing.
- Complete Satisfaction Guaranteed!
- We will match any major online retailer
Here is how it works:
If you have found a price (product + shipping + tax) lower than ours on a competing site, please email a link to the URL competitor's product page to: firstname.lastname@example.org
If you can purchase the identical product for less than what's available at IceCarats.com, we'll match that price!
*Certain Exclusions May Apply
- We reserve one (1) business day (Monday through Friday) to review and approve your request for a price match.
- We do not match pricing found on auction websites, like eBay.com and Overstock.com.
- We do not match pricing on products shipped from or sold by third-party sellers (Marketplace sellers) on websites like Amazon.com or Rakuten.com.
- The retailer must be an authorized reseller of the product offered.
- The price match includes the product price, as well as shipping and handling costs.
CONFLICT FREE DIAMONDS AND GEMSTONES
The good news is that since the Kimberly Process passed in 2003 about 99% of the diamonds are conflict free.
We only buy from suppliers who guarantee their diamonds and gemstones are conflict free.
We believe in being 100% conflict free (blood diamond free).