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FREE 2-DAY SHIPPING AND RETURNS, ALWAYS.
FREE 2-DAY SHIPPING AND RETURNS, ALWAYS.

IceCarats Jewelry has been committed to providing our customers with unparalleled customer service, industry expertise, custom jewelry, and engagement rings that makes that special someone say, "I Am Loved." We're proud that customers like you trust IceCarats Jewelry with some of the most valuable diamond and jewelry purchases of your lives.

QUALITY & EXPERTISE

IceCarats is committed to providing you with the best service, education, and overall quality for your diamond jewelry purchase. Our Jewelry Guarantee is our promise to stand behind the condition of your purchase and make sure you are delighted with your entire jewelry shopping experience.

HASSLE-FREE SHOPPING. 30 DAY RETURNS

IceCarats.com offers free shipping and a 30-day free return and exchange policy for risk-free shopping, and we guarantee that every transaction made through our website will be 100% safe. Our secure server software (SSL 3.0) is the industry standard and among the best software available today for secure commerce transactions.

FREE SHIPPING ON ALL ORDERS

We're proud to offer fast, reliable, and free shipping on every order. We offer free shipping on all orders to the US and Canada based customers with no minimum purchase.

Please allow delivery to the US up to 1-3 business days and up to 4-7 business days to Canada

FREE GIFT PACKAGING WITH EVERY ORDER

No matter what you're celebrating, every jewelry purchase is individual. To us, that means completing your order with packaging as distinctive and sophisticated as your new jewelry. Whether it's a gift for a loved one or a treat for you, we strive to make every order perfect. Whether you are buying the product for yourself or someone else, we want everyone to be impressed.

  • High-Quality Packaging
  • Free with each product you purchase

    FREE LIFETIME WARRANTY

    IceCarats.com is pleased to offer our Lifetime Jewelry Protection.

    The Lifetime Jewelry Protection Plans cover most jewelry purchased at IceCarats Jewelry. This service is non-transferable, does not cover mysterious disappearance, loss or damage other than that incurred in normal wear, and is non-refundable.

    CERTIFICATE OF AUTHENTICITY 

    When you shop at IceCarats, you know you're getting the real deal.
    How? Because every piece of jewelry at IceCarats comes with an E-Certificate of Authenticity.
    This certificate guarantees that your jewelry made of the quality and craftsmanship are top-notch.

    SAFE & SECURE SHOPPING

    We use the latest security encryption technology to ensure your credit card information stays safe, maintain the utmost respect for your personal information, and guarantee that we will never sell it to a third party. Your order is shipped, securely, insured from our door to yours.

    100% PRICE MATCH GUARANTEE

    We believe in offering the highest quality products at the very best prices available. We guarantee to match any major retailer for identical products sold for amounts less than what we offer at IceCarats.com.

    • Lowest Prices anywhere, GUARANTEED!
    • Massive inventory with thousands of items In-Stock!
    • Up to 70% off suggested retail pricing.
    • Complete Satisfaction Guaranteed!
    • We will match any major online retailer.

    Here is how it works:

    If you have found a price (product + shipping + tax) lower than ours on a competing site, please email a link to the URL competitor's product page to info@icecarats.com

    If you can purchase the identical product for less than what's available at IceCarats.com, we'll match that price!

    *Certain Exclusions May Apply

    • We reserve one (1) business day (Monday through Friday) to review and approve your request for a price match.
    • We do not match pricing found on auction websites, like eBay.com and Overstock.com.
    • We do not match pricing on products shipped from or sold by third-party sellers (Marketplace Sellers) on sites like Amazon.com or Walmart.com.
    • The retailer must be an authorized reseller of the product offered.
    • The price match includes the product price, as well as shipping and handling costs.

    CONFLICT-FREE DIAMONDS AND GEMSTONES

    Since the Kimberly Process passed in 2003, about 99% of the diamonds are conflict-free.

    We only buy from suppliers who guarantee their diamonds and gemstones are conflict-free.

    We believe in being 100% conflict-free (blood diamond free).

    Live Customer Service

    Our ravely-reviewed Customer Service team of diamond and jewelry experts are here for you.