Ice Carats Lifetime Warranty Registration

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Lifetime Limited Warranty for Ice Carats™

Thank you for your interest in the products and services of Ice Carats. This Limited Warranty applies to physical jewelry goods, and only for physical goods, purchased from Ice Carats.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Ice Carats will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Ice Carats will either repair the product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Jewelry Goods purchased from Ice Carats is a lifetime from the date of purchase. A replacement physical jewelry goods or parts assumes the remaining warranty of the original physical jewelry goods from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, malfunctions or damage not resulting from defects in material or workmanship
  • 3rd party alteration or sizing

What do you have to do?

To obtain warranty service, you must first contact us at info@icecarats.com to determine the problem and the most appropriate solution for you.

What customers are saying

"Bought heart necklace for my daughter as a gift. She really loves it, the quality is excellent and it came in a nice gift box."

Kenzie C.

"I can't thank you enough for the service and the beautiful ring that I have received. "

Rachelle C.

"Recommend this store if anyone is searching for the best jewelry and with great customer service"

Ellouise P.
4.7 Stars from 7,572 customer reviews
View All IceCarats Reviews

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